We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
בובות קטנטנות וזהירות. ממש חמוד
great product
son muy chiquitos
Очень долгая доставка
jak za taką cenę to ok. nie wszystkie figurki stoją
Na 12 figurek 3 nie można postawić. Ale generalnie za tę cenę nie można być zbyt wybrednym. Bardzo szybko dostawa In Postem - 9 dni na miejscu!
Satisfaite !
Fast and high-quality
son sencillas, sin muchos detalles, algunas pinturas desprolijas, pero las figuras son reconocibles y por el precio me parecen bien
Dolls lovely, a little small and not everyone can stand, but for the child is good and is happy
Loved
The little figures can’t stand on their own like the ones in the photo. Only a couple of them do. Makes it a little hard to play with them. Also, 3 of the figures have severely disfigured faces. My son didn’t complain about that though. Guess it doesn’t make much difference to a 4 year old.
Very small
Neuraal zzzzzzzzzzzzzz zzzzzzzzzzzzzz zzzzzzzzzzzxzxx zzzzzxxxxxxxx
Not really comparable made but worth the price
very nice
Good
Good store
Some dolls don't look very good on me. One of them (Penny) is missing the helmet.
great product
Quality is standard but. It does its function
Very original, size small, not articulated, some I haven't managed to keep standing but for the price you have you can't ask for more.
Figures little stable, do not want to become. Painted pretty kiepsko... Not for very similar. But as for this price it gives 5 *.
Very cute and arrived in time… My daughter very contented
Shipping to UK about month :) nicely crafted, Synek satisfied