Material:PVC
Size: 4-5cm
Package:OPP Bag
Material:PVC
Size: 4-5cm
Package:OPP Bag
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
buen producto tal cual como se muestra en la foto!!excelente vendedor!!! envio el pedido muy rápido, en 10 días ya estaba en mi casa,estoy muy contenta por su eficacia.
Игрушки не плохие. но качество желает лучшего. Ребенок доволен.
They arrived early, good quality
Arrived a little late but consistent with the description
Good product, it would only be excellent that your delivery time would be reduced
Like in photography. We loved them.
All very well my super happy son come 24 and they're great. Despite the covid problem they arrived fast
Great as in the photos against 4 months of waiting
goods received
Figurines quite small, (according to the description) but children who love slugterra will appreciate.
Great product. Very recommended
Everything ok
Very pretty, my son loved them.
TB
tres content
They are the same
Excellent
Very good product and arrived sooner than expected.
He arrived in 22 days in Chile. They're just like the picture.
Jolies petites figurines, fine peintes. Merci.
Fab product
All as in the photo, delivery days 25 to Voronezh, track tracked
Everything is ok, except for one type of the slugs that has a stripe on the face (attached photo)
excellent
Idem que la photo