We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything liked it. Earrings conform to the description
I liked the earrings, very cute
Love Love Love..great packaging and they even sent a gift.. highly recommend the store . the waiting time was worth it and i will buy again!
Excellent quality! My favorite is delighted.
very nice
Walked for a long time. The description corresponds. Look beautiful and neat. It remains to check silver or not. as a gift napkin for care of silver and plastic carnations.
Goods basically consistent with the description, pictures of models real, and approximation photoshop-owane. Bead definitely less and not so perfect, but generally presents it nicely. Earrings "bears" in gratisie for bulk order-it nice :) Shipping in 18 days to UK
Very nice earrings..Thanks
Packaged nicely, came in just over 2 weeks. Product is as displayed in picture. Came with a cloth to clean silver.
Thank you very much to the store and the store., quite quickly came the order. Exactly, as in the photo. Very pleased and necklace and earrings.Very nice. Additionally small cute stud earrings. Also from pearls. Very satisfied. I recommend to all this seller and store
Norm, I do not know Silver
Thank you very much, thank you very much, thank you very much, thank you very much, thank you very much, thank you very much
Recommend all as per zdjeciu!
Delivery 20 days to Kuzbass. Quality is not bad
Very nice earrings and necklace. Seller added as free shipping 2 set mini polishing earrings and fabric. I am very glad. Thank you.
Corresponds to the description. Thank you for the gift!
Thank you.
I'll ask for more to give the family away.
The store long sent the order. I ordered 27.08.2019, sent 05.09.2019, but the terms are all met. Earrings look elegant. On the metal are numbers 925 (i will hope that this is silver and when you wear there will be no side effects the order was packed very well, everything came without damage. The seller put a gift: earrings pouches and a napkin for cleaning silver. The seller did not reply to the letters, the discount was not provided-saved.
I received all pearl is lovely. thanks. I have plan to buy wholesale. very fast delivery.