SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My WordPress Website (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
синтетика, но очень прикольная
Super suave, he pedido una L aunque mi tallaje es una M para que me quedase más holgado. No es súper holgado pero sí lo suficiente.
За такую смешную цену это прекрасный выбор. Ткань 65%полиэстер, 35% хлопок. Кофта толстая с начесом, резинки на горловине, рукавах, поясе эластичные. Я влюблена в цвет этой кофты, никогда в жизни не носила голубой.
This thing is aWeSoMe Its super soft and nice.
le produit est de bonne qualité pour le prix, je reccomande
super fast store
Perfect. I like it very much
хорошая кофта,соответствует описанию
пришла быстро, качество нормальное
This pointer has a favorable price. I believe that the store does not have a premium. It is very suitable as a backup pointer. It is also great as a gift. The seller put in ancient Chinese coins, which I like very much.
ADOREI!! Quentinho. o tamanho a ser pedido tem q ser o XL, pois a forma é pequena. RECOMENDO
gostei muito. O tamanho a pedir terá q ser o XL, pois a forma é pequena
Ну за эти деньги +/- качество синтетика отвратительная...
Ношу 44 размер, заказала л, чтобы было свободно. Все подошло. Единственное-не понравилось что на воротнике, рукавах и снизу нет резинки, просто тянущаяся тряпочка, которая визуально быстро придёт в негодность.
Very satisfied with the purchase, everything was perfect. Its exactly what I want, free. The tailor is flat and flawless Product recommendation This is a bomb
доставка в Абакан три недели и это круто, толстовка прелесть, смотрится отлично, на 50-й российский заказала 2xl, село идеально, на фото не видно но цвет точно как у продавца, покупкой довольна очень, по качеству синтетика, но внутри очень приятная на ощупь, швы все ровные, нитки нигде не торчат, пять звёзд однозначно
Заказала 01.08, доставили 15.08 до Ростова. Толстовка прекрасна. На свои 160см взяла L, даже и не измеряла, но все подошло, рукава немного большие, но для зимы, так и для холодных сезонов идеально. Цвет в реальной жизни намного лучше. Советую
materiał sztuczny i inny odcień zieleni
le sweat est magnifique, il est de très bonne qualité mais il est un tout petit peux transparent, je fait du XS et je voulais un effet oversize alors j'ai prix du M et le rendu est pile se que je voulais, le livreur a rajouter un petit élastique. il tiens chaud mais pas assez pour l'hiver, mon article et arrivée très rapidement, en 1 semaines, je recommande
На рост 160 взяла М. Сидит как небрежный овер сайз, возможно нужно было взять и S, которую ношу обычно. Есть неприятный запах. Надеюсь выветрится. Качество синтетика, душная кофточка. Не для повседневной жизни. Все вышеперечисленные факторы не критичны, в целом, классная байка. Пошита аккуратно. Положили в подарок резинку, спасибо.
M, this is a good command.
Fits well, great quality. The colour is amazing
Everything came very quickly. The shirt was very soft and good. It had very fine velvet inside. The salesman delivered it the next day. Everyone was satisfied
Everything came very quickly. The shirt was very soft and good. It had very fine velvet inside. The salesman delivered it the next day. Everyone was very satisfied.
Eu recomendo esse produto! Chegou em menos de 20 dias. Parabéns ao vendedor!